by Dustan Woodhouse | Dec 13, 2020 | Be The Better Broker, Uncategorized, Volume 2
The average person processes 50,000 words of self-talk per day. This is a lot of chatter flowing through your mind, and through your clients’ minds, and on average three-quarters of these thoughts are negative. To put this in context, the average business book is...
by Dustan Woodhouse | Dec 5, 2020 | Be The Better Broker, Volume 1
It’s the little things that matter in life; the details. This is true in love, in business, and in all aspects of human interaction. The small gift that says we were thinking of one another, that we were listening, that we were observing who this person really is…...
by Dustan Woodhouse | Nov 29, 2020 | #ThisIsBrokering
“In the end, there can be only one.”—RAMIREZ The word “priorities” rose from obscurity about 50 years ago, and by definition of the root word “priority” we are fooling ourselves to think that we can be focused on more than one important thing at a time. A true...
by Dustan Woodhouse | Nov 22, 2020 | Be The Better Broker, Volume 1
Bad News Always communicate news that’s bad, slightly bad or even neutral by phone, if not in person. Never via email, let alone text. Clients are often quick to quit when problems arise. Talking problems through often leads to resolution. Rely on emails only when...
by Dustan Woodhouse | Nov 14, 2020 | Be The Better Broker, Volume 1
Be Literate The written word is a Brokers primary form of communication. It’s excusable not to know how to use a semi-colon (I still don’t), but misspelling words chips away at your credibility. Although it doesn’t catch all errors, spell-checking your emails and...