w Mortgage Archives - Be The Better Broker

Tag: Mortgage

Want Referrals?

The #1 path to consistent referrals from the same source(s) is to answer the phone the first time it rings, be in front of your computer to intake the application on that first call, and respond to every subsequent call or email instantly. Losing two hours to a morning coffee meeting? Losing two hours to […]

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Ability To Communicate

In 2017 success will be determined for many Mortgage Brokers by one single ability: The ability to communicate clearly, effectively, and strategically.   This was always the cornerstone of any significant success, but this year it will be the cornerstone of even modest success. When a client calls and asks that inevitable question, ‘what’s your […]

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Will Work For Free

Recently a previous client of mine felt pressured by a family relationship to work with another Broker, something I have no problem with. In our office we are lucky enough that each day we have a full plate as it is, and frankly I am A-OK with the odd client jumping ship now and again. […]

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An IRD-ish Story: Nuances Not Rates

Earlier this year, a client called to tell me that BigBlueBank (BBB) could not process his re-finance transaction due to BFS income challenges. We mapped out a strategy that he could take back to BBB. If they accepted it, then the client’s problem would be solved. If they did not, then they would have had […]

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The MPC Conference & Volume 3

Good day,   We will return to more usual day-to-day posts next week, this week is just shameless plugs for the conference and the newest book.   Shameless plug for the MPC Conference:   Hopefully you are waking up in Vancouver today or tomorrow and attending the annual Mortgage Professionals Canada conference this weekend. It […]

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Five Phone Habits – Part 2

***Special Action Item*** Please take three minutes (or less) and click on this link in order to easily send your MP a formal (pre-written) letter outlining the negtive consequences of the recent lending guideline changes. It is little more effort to complete this than entering your postal code, name, and email address. You do not need […]

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Five Phone Habits of Successful Brokers

An excerpt from Volume 1 of ‘Be The Better Broker‘ Each year my office sees upwards of 200 referrals, more than 300 for 2015. The vast majority of these clients are people I have never met, and likely never will… in person at least. My repeat clients, and often the referral sources themselves, are also […]

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Completion Day Considerations

Thought for the day. The single best day to target for completion? Whether a refinance, ETO, or purchase, it matters not – the single best day of the week is almost always a Wednesday. Need a day’s extension? Tripped up over east coast/west coast times for funding? Lender inserted one last condition to the lawyers? […]

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You want fries with that?

You want fries with that? Be the expert, not just another order taker Clients often (nearly always) request a 5-year fixed mortgage. The easy, and the lazy, path is to simply give them what they ask for. However our role as Brokers is to be the expert advisor, not simply an order taker. Advise Our […]

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