Time for something shorter, simpler and light hearted. Read on…

You’ve worked with these clients for months, maybe even years… you don’t even want to look back and see when it all began. Not now, not today. Today you’re hitting a breaking point.

Dozens of hours talking.

1,000+ text messages.

100+ emails.

Many, many, many calculations on many, many, many different listings.

And then they won one!

It happened, an accepted offer! Condition free of course, because craziness and high pressure is what everyone seems to crave these days.

Days of underwriting, docs review, a second appraisal to get the value, a third submission to get the exceptions… you have worked miracles for these people. You have walked on water and they don’t even know it.

And at last, the closing date is in sight.

But, you’re short one paystub, 10 days out from closing… and you’ve been calling, emailing, and texting into what feels like a black hole for three solid weeks now… all for a simple paystub.

That’s all that’s standing between you and the magic words ‘Broker Complete‘.

But no.

Just no response.

No nothing.

Radio silence.

Seriously?!? WTF is happening here?!?

You know what’s happened.

They’ve been scooped by the branch… or

They’ve been scooped by another Broker.

They’ve used and abused you and kicked you to the curb.

Your mood is dark this week, you’re one grumpy, temperamental, and unforgiving human to be around…

But whose fault is that?

Obviously it’s these horrible people that are to blame. They bled you dry of information, stole hours, stole entire evenings of your life. You skipped bedtime stories with your kids to review the commitment with these people…

And for what?

This industry is cut-throat, everyone is a shark, the world is one of scarcity… you are doom and gloom personified.

And then what happens?

Ring-Ring

It’s the clients.

What do these jerks have to say for themselves?

Groveling back to you in the 11th hour, what indeed…

‘Hi there, we’re so sorry not to have responded sooner, we’ve just been so busy the past few weeks with our new family pet’

New pet?

What new pet takes precedent over ensuring your mortgage will fund for the purchase of your home?

What new pet takes up 3 weeks of your life so completely?

Am I on Candid Freaking Camera?

You don’t ask these questions out loud… no, you were amped up and ready to rage!!! The hot injustice of all of this, the manner in which you’ve been treated… before you can break free from your stunned silence, still processing this rather unique turn of events, and starting to realize just how wrong you were, the client continues speaking…

‘It’s a turtle, we named him Leon, and we love him’

These people are so kind, so good, so pure.

And you rethink the world in which we live.

This is (mostly) a true story.

DW

*names were changed to protect the innocent (turtle)