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The Stories We Tell Ourselves

The stories we tell ourselves are often out of alignment with reality. Whether it is a tale of roses & rainbows or doom & gloom, rarely do our best, or thankfully our worst fears come to fruition, and even when it seems as though they are the peaks and valleys are typically very brief. With […]

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The High Road

The Canadian Mortgage Brokers Association asked for a few words on Brokering, I was lucky enough to have the piece selected for the 2017 Summer edition of Canadian Mortgage Broker. An Excerpt: Always Take the High Road! As with many things in life, this old adage is often easier to pay lip service to than […]

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Managing Expectations

Managing Expectations, the heart of this business. A dozen or more Bank executives meeting at their local branch to spend a few hours, perhaps even a few days, reviewing the applicants file.   um ya… A single individual with the computing power of a Commodore 64 surrounded stacks of paper files is expected to review […]

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A Brand New Broker

This piece was originally published on the most excellent mortgage news site Canadian Mortgage Trends. Day One. New business cards in hand, you sit down at your new desk in the brokerage office, what now? Your first three years are going to be hard work. Difficult beyond belief. The three after that aren’t too bad. You start […]

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Conversation (self) Control

This piece was originally published @ For Brokers By Brokers.   Early in my working life I found myself in a mail-order sales role, working telephones as if my life depended upon it. Which in a way it did. Money is oxygen for a small business, and the ringing phones were the sound of money. One […]

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Ability To Communicate

This piece was originally posted with several other Brokers excellent content @ For Brokers By Brokers. In 2017 success will be determined for many Mortgage Brokers by one single ability: The ability to communicate clearly and effectively. This was always the cornerstone of any significant success, but this year it will be the cornerstone of […]

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It Sucks To Suck!

In a situation where a lawyer slides a mortgage insurance document across the table to a client and legally cannot say a single word about it – the sign-up rate is ~13%. 13%! No speaking. Silence. 13%. The irony is that thousands of mortgage agents across the country have a sign-up rate of 0%. Zero! In other […]

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Realtor Referrals

Meeting with new Realtors and converting them into believers in your superpowers is not an easy task. There are a few key things to keep in mind when sitting down with the Realtor and asking them to place their clients in your care. My experience with my top three Realtors for 2015 was as follows: […]

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Will Work For Free

Recently a previous client of mine felt pressured by a family relationship to work with another Broker, something I have no problem with. In our office we are lucky enough that each day we have a full plate as it is, and frankly I am A-OK with the odd client jumping ship now and again. […]

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2017 – Year of Focus

In wrapping up the first week of January some of us will have taken steps towards achieving our (written) goals, while others are left wondering where the last week just went. Falling back into the same patterns is easy enough, as we get sucked into the noise of day-to-day life. So let’s talk about noise […]

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