There’s A NAP For That!

There’s A NAP For That!

Here is my own take on the serious business of napping. During any peak period of activity in our industry a Broker can experience intense 12-, 14-, and even 16-hour days back-to-back-to-back. A key survival skill is mastery of the power nap. Make no mistake, it is a...
Conversation (self) Control

Conversation (self) Control

This piece was originally published @ For Brokers By Brokers.   Early in my working life I found myself in a mail-order sales role, working telephones as if my life depended upon it. Which in a way it did. Money is oxygen for a small business, and the...
It Sucks To Suck!

It Sucks To Suck!

In a situation where a lawyer slides a mortgage insurance document across the table to a client and legally cannot say a single word about it – the sign-up rate is ~13%. 13%! No speaking. Silence. 13%. The irony is that thousands of mortgage agents across the country...
Ability To Communicate

Ability To Communicate

In 2017 success will be determined for many Mortgage Brokers by one single ability: The ability to communicate clearly, effectively, and strategically.   This was always the cornerstone of any significant success, but this year it will be the cornerstone of even...
Will Work For Free

Will Work For Free

Recently a previous client of mine felt pressured by a family relationship to work with another Broker, something I have no problem with. In our office we are lucky enough that each day we have a full plate as it is, and frankly I am A-OK with the odd client jumping...