My New Friend Roy

My New Friend Roy

I’ve a new friend, his name is Roy. I have a photo of Roy and me together both smiling like old friends just a few minutes after meeting, although Roy and I were not smiling at one another a few minutes earlier — it could have been a much unhappier moment at the...
Industry Relationships

Industry Relationships

An excerpt from Volume 2 of Be the Better Broker. Every interaction you have with an underwriter, a BDM, a team lead, a lender VP and so on during the processing of a file—even just in a casual conversation at a trade show—is you either building or burning bridges....