Communication

Communication

Success is determined for most Mortgage Brokers by one ability: Communication One’s success at most anything in life is directly related to their ability to communicate clearly and effectively. When a client calls and asks, as they do, ‘what’s your best rate?’...
Realtor Referrals

Realtor Referrals

Meeting new (to you) Realtors and converting them into believers in you and your superpowers is no easy task. There’re a few key things to keep in mind when sitting down with the Realtor and asking them to place their clients in your care. The stats that follow...
Knowledge Wins,  Not Rates

Knowledge Wins, Not Rates

A few years back, a client called to tell me that BigBlueBank (BBB) could not process their re-fi due to BFS income challenges. The first step? We mapped out a strategy, which they returned to BBB with. Now, if BBB accepted it, the client’s problem would be solved. If...
#2022YearOfJoy

#2022YearOfJoy

Happy New Year!That’s my story and I’m sticking to it! A year ago I made a commitment to #2021YearOfFun, and despite working some crazy hours there were adventures on skiis, two wheels, and all kinds of fun found even in the the briefest of...
You’re Awesome!

You’re Awesome!

Short Version You’re awesome. The work will be there for you, just waiting, in 2022! Do the math. And ultimately, all that truly matters is what you believe in. What story are you telling yourself? Stop believing in other peoples bullshit stories. Start believing in...
Single-Tasker

Single-Tasker

Forget Multi-Tasking, Be A Single-Tasker! The word “priorities” rose from obscurity 50 years ago, but we’re fooling ourselves if we think focus can be on more than one thing at a time. A true priority will consume 100% of our resources at any given time, even if...
Four Words To Forget

Four Words To Forget

An excerpt from #This Is Brokering. “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel” — Maya Angelou There are four powerful words to eliminate from your vocabulary....
Conversation (Self) Control

Conversation (Self) Control

My first business (high performance Audi/VW parts) developed a significant mail-order component, I worked that phone as if my life depended upon it – which in a way it did – we had great advertising that made the phone ring non-stop. People wanted what we...
Want Referrals?

Want Referrals?

The #1 path to consistent referrals from the same source(s) is to answer the phone the first time it rings, be in front of your computer to intake the application on that first call, and respond to every subsequent call or email instantly. Losing two hours to a...